Tk699 Privacy Policy — Your Data, Our Responsibility
This page transparently explains how your personal data is collected on the tk699 platform, why it is used, and how securely it is protected. Safeguarding the privacy of users in Bangladesh is our highest priority.
Last updated: January 2026
Overview
Tk699 is a trusted online gaming and entertainment platform built for players in Bangladesh. When you use our website, certain information is collected — either automatically or directly provided by you. This Privacy Policy clearly explains what types of data are collected, why they are collected, and how they are managed. tk699 believes that transparency around data is the foundation of user trust. By reading this policy, you can be confident that your personal information is handled with the utmost care and that your privacy is fully protected.
What data we collect
Account & Identity Information
When you register on tk699, we collect your name, mobile number, email address, and date of birth. National ID or passport details may also be required for age verification. Your password is stored in encrypted form to keep your account secure. Any information you add when updating your profile is also stored safely. Documents submitted during the KYC verification process are used solely to meet regulatory requirements and are never shared with third parties without your consent.
Device & Browser Information
Your device type, operating system, browser name, and version are logged automatically. Your IP address and approximate geographic location are recorded when you access the platform. If you access from a mobile device, device identifier information may also be collected. This data is used primarily to ensure platform security and detect suspicious login activity. Device data is also analyzed to improve your mobile browsing experience so tk699 can deliver a better mobile-friendly service.
Payment & financial information (BDT)
When processing transactions in BDT, we collect the necessary details for local payment methods including bKash, Nagad, and Rocket. Deposit and withdrawal amounts, dates, and methods are stored as transaction history. Full bank account numbers or card numbers are never stored on our servers — only the required portions are retained in encrypted form. Certain financial records are legally required to be kept for a specified period to comply with Anti-Money Laundering (AML) regulations. Every financial transaction on our platform is processed through SSL encryption, keeping the risk of data theft to a minimum.
Usage & activity data
We analyse usage patterns such as which games you play, how long you play, and when you are most active. Your betting habits and participation in cricket, football, or casino games help us improve the service to better match your preferences. Clicks, page visits, and session durations on the platform are logged to continuously enhance the user experience. As part of our responsible gaming policy, your gaming activity is monitored to detect any unusual behaviour and provide timely support when needed. This data is never sold to advertisers.
How We Use Your Data
Tk699 uses collected data only for specific, legitimate, and transparent purposes. Creating, managing, and securing your account is our primary objective. Your data is also used to process transactions, issue bonuses, and deliver a personalized gaming experience. Login patterns and device information are analyzed to prevent fraud and maintain account security. Certain data may be retained and, where required, disclosed to relevant authorities to fulfill regulatory and legal obligations.
Your data is used to send you relevant offers, new game recommendations, and promotional content based on your preferences and playing habits. You can opt out of such marketing communications at any time through your account settings. Data is also analysed to resolve technical issues and improve customer support. tk699 never sells or rents your data to third-party advertising or marketing companies.
Legal basis for data processing
- Contract Fulfillment: Account Management & Transaction Processing
- Legal obligation: KYC, AML & regulatory requirements
- Legitimate interest: Security, Fraud Prevention & Service Improvement
- Consent: Marketing communications & personalization (withdrawable)
- Responsible Gaming: Detecting unusual behaviour & providing support
Cookies & Tracking Technologies
Cookies are small text files stored in your browser that help create a familiar experience on your next visit. tk699 uses various types of cookies that are essential for core platform functionality, security, and remembering your preferences. When you first visit the site, you are notified about cookies and, in some cases, asked for your consent. You can manage or delete cookies at any time through your browser settings, though disabling certain cookies may affect how parts of the platform function.
Essential Cookies
These cookies are essential for keeping the platform's core features running. They handle tasks such as maintaining your login session, storing security tokens, and remembering your language preference. Disabling them will disrupt basic site functionality. They are activated automatically without requiring user consent, as they are an integral part of the service.
Analytics Cookies
Analytics cookies collect statistical data such as which pages users visit, which games are most popular, and how long users spend on the platform. This information does not directly identify any individual. The analysis is essential for improving the platform and enhancing the user experience. You can disable these cookies at any time.
Preference cookies
Preference cookies are used to remember your language selection, display preferences, and game interface customizations. Each time you log in, your previous settings are automatically restored through these cookies. They also help remember your username and quickly bring you back to specific game sections. If you decline these cookies, you'll need to set your preferences again at the start of each session.
Data Storage & Security Measures
How Long Is Data Retained
All relevant data is retained for as long as your account remains active. After account closure, certain data may be kept for up to five years to meet legal and regulatory requirements. Financial transaction records must be retained for the period prescribed under applicable Bangladesh financial regulations. Security logs and access records are generally kept for up to 90 days. Once the retention period expires, data is securely deleted or anonymized to prevent any unauthorized access.
Security technology & practices
Tk699 uses industry-standard SSL/TLS encryption to protect user data, securing all communication between your browser and our servers. Sensitive data stored in our databases is protected by an additional layer of encryption. Passwords are never stored in plain text — they are stored using advanced hashing algorithms. Regular security audits and vulnerability assessments are conducted to identify and address risks proactively. Any unauthorized attempt to access your account triggers an automatic alert and temporarily locks the account.
While we implement the highest security measures available, no method of transmission over the internet is 100% impenetrable. We strongly encourage you to use a strong password and never share your login credentials with anyone. If you notice any unusual activity on your account, please contact us immediately at Help Centerto let us know.
Sharing data with third parties
Tk699 never sells, rents, or transfers your personal data to third parties for commercial purposes. However, limited data may be shared with trusted partners as reasonably necessary to operate our services, as detailed below.
Payment processors
Only the information necessary to process transactions is shared with local payment gateways such as bKash, Nagad, and Rocket. These partners follow their own strict privacy policies and may not use your data for any other purpose. Payment details are transmitted to them only for the duration of the transaction and are no longer accessible once the transaction is completed. We maintain contractual agreements with payment processors to ensure they uphold the same data protection standards we do.
Regulatory Authority
To comply with applicable laws and regulations in Bangladesh, certain information may be disclosed in response to lawful requests from regulatory or law enforcement authorities. Any such disclosure occurs exclusively through formal legal processes, and tk699 does not voluntarily share user data with authorities. Cooperating with investigations related to money laundering and fraud prevention is a legal obligation. In such cases, we will make every reasonable effort to inform you, provided we are legally permitted to do so.
Technology service providers
Operational data may be shared with selected service providers for cloud hosting, database management, and platform technical operations. These partners process data strictly on our instructions and are not permitted to use it for their own purposes. We maintain Data Processing Agreements (DPA) with all technology partners, clearly defining data protection standards, retention limits, and security responsibilities.
What We Never Do
Tk699 never sells your personal data to advertising networks, data brokers, or unrelated third parties. We do not share your information with external advertising agencies for targeted ad delivery. Your behavioral data is never shared with social media platforms or marketing companies. Under no circumstances will your data be passed to irrelevant third parties without your consent — that is our commitment.
Your Rights & Policy Changes
Your rights as a user
Every tk699 user has certain fundamental rights over their personal data, which we always respect. You can contact us at any time to exercise these rights.
You have the right to know what data we hold about you and to receive a copy of it. This can be requested through your account settings or by submitting a direct request.
You have the right to correct any inaccurate information in your account. Updates can be made through your profile settings or by contacting us via the Help Center.
You have the right to close your account and request the deletion of your data. All data not required to be retained under legal obligations will be permanently deleted.
You have the right to object to your data being used for marketing communications or personalization. Such use will not proceed without your consent.
About Policy Changes
Tk699 may update this Privacy Policy from time to time. For any significant changes, you will be notified via your registered email or mobile number, and a clear notice will be posted on the website. The date of the update will appear at the top of the page under "Last Updated." Continued use of the platform after any changes are made will be considered acceptance of the updated policy. For major changes, we will make reasonable efforts to obtain your explicit consent again.
Contact & support
For any privacy-related questions, requests, or complaints, reach out to us through the channels below. Our data protection team typically responds within 72 hours.
- Email: privacy@tk699.net
- Help Center: Help Center page
- FAQ: FAQ
To request deletion of or access to your data, you may be asked to provide certain details for account verification purposes, which will be used solely to confirm your identity.
Still have questions?
You'll find answers to many privacy-related questions on our Help Center and FAQ page. Check it out and play with peace of mind.
View FAQ